Experience-Based Videoconferencing & Telepresence
A videoconferencing infrastructure run as a service is doomed to mediocre performance in an outmoded paradigm. But one which stages videoconferencing EXPERIENCES truly understands what is possible.
Adding concepts from the groundbreaking book, The Experience Economy, to technology for human communications creates an innovative revolution for the Industry.
Why "Experience-Based" Telepresence?
Simply put: Since about 2004 the technology improvements in the visual communications space has skyrocketed, but our understanding of it has yet to catch up.
High definition video, high quality & spatial audio, better eye contact, immersive experiences. As an industry, these technology advances improved the experience of videoconferencing to the point where the technology is largely transparent. So much so that we speak about “the experience” of videoconferencing or telepresence.
We use the word “experience” because it is apt. But what makes an experience? How does one manage a videoconferencing experience? How do you design videoconferencing experiences which bring greater value to the participants. Understanding Experience Based Telepresence system and content design is the key.
FROM THE BLOG
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